Frequently Asked Questions
Below is a list of the most commonly asked questions. Send an email to firstname.lastname@example.org if you have a question that isn't covered below.
Orders do not currently come with mounting hardware.
If you would like to order hold sets with custom color selections, you may do so for an additional 10% of the retail price for the sets receiving custom coloring.
Discounts do not apply to shipping.
If you are interested in retailing our products, please contact us at email@example.com.
You may return all unused items purchased from the Motavation Volumes Online Store within 30 days of the original delivery.
Return shipping cost will be covered only if there is structural failure.
You will be charged a 15% restocking fee if the order is returned for any other reason than structural failure.
No returns will be accepted after 30 days.
We will credit you in the same manner as your original payment within 7 days of receiving the returned item.
No, bolts may not be returned.
Ship authorized returns to the following address:
13090 Goodview Trail
Sanger, Texas 76266
Tracking numbers are only provided upon request.
Merchandise will be shipped via USPS and is subject to the government standards, regulations, and delivery limitations.
Orders typically take 5 to 10 business days to ship.
Motavation Volumes uses various companies to ship freight orders(4ftx4ft pallet). Prices are subject to change.
If an item is temporarily out of stock or backordered, you will be notified by email and the item will typically ship within 2 to 3 weeks.
If the item is discontinued, you will be notified and given the opportunity to substitute an item of equal value or receive a full refund.
Our shippers deliver to anywhere in the continental U.S. For orders outside the continental U.S., please call 1-940-726-3066 or email firstname.lastname@example.org.